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August 15, 2001

Reminder to Update UO Account Information

Sannio (Online Community Coordinator, UO) posted the following here:

Could everyone please take a few moments and update your UO Account contact information? I'll wait while you go do that. Here's a link to the "Modify Existing Account" area of the Account Management section.
Hm, I can see most of you haven't gone and made those updates. You're holding the rest of us up. Go at least update your e-mail address.
Tch. Okay, let me explain the problem, then.

Once in a while people have troubles with their message board accounts, and when I say "once in a while," I really mean I get a handful of password requests and such several times per day, all from different people.

Now, the help requests that come into boardhelp@uo.com are mostly based on legitimate problems, and I have no issues with helping people out who really need help. But helping them, helping you, often requires I verify your information, and a big part of that is matching up your correct e-mails.

But the problem there is, from what I can tell, most of you *don't* update your e-mail information.

GAH! *begins pulling out what's left of his hair*

Right now it'll take a couple of days to process some of these "boardhelp@uo.com" requests, but I'm worried that, soon, that may turn into a week or more.

Please help me out here. Give me some more time to read and reply on the boards. Go update your UO Account Information here. Thanks.

Online Community Coordinator, UO
Origin Systems

Posted by Hazard [EiC] at August 15, 2001 1:37 AM

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