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July 10, 2001

OSI: More News from the Community Front

The following was posted to the Team Comments page on the Ultima Online Web site:

More News from the Community Front

It's time for an update on the Community Relations Department hiring process!

To fill anyone in who hasn't been following the Community Department here at Origin, I'll recap a bit. Typically we have a three-person OCR team, consisting of a Community Manager, a Community Coordinator and the Website Content Editor/Writer. All three of these jobs are extremely time-consuming and vital to the service as a whole, since without the community, we have no service.

So on to the point at hand - a couple weeks ago two of our community team moved on to other opportunities, and I took on the role of Community Manager. I have been conducting a search for the right people to hold the positions of Community Coordinator and Website Content Writer, and it has been a really tough search! We have such a passionate community, many of whom would add greatly to the Origin team. How do we pick only two people out of nearly a hundred responses?

Well, after two weeks of reading resumes and conducting interviews, I have chosen my Website Content Editor, and I'm thrilled to say that she accepted the position just yesterday. She will be moving onto my team within the next two weeks, and I'm really looking forward to introducing her to the community! :)

And I am close -- so close -- to finding the right Community Coordinator. However, the choice has not been an easy one, and I can't make anything public just yet.

Until I have these two people on my team, I'm doing my best to maintain the essential duties of each position - i.e making sure the players on the boards are updated and notified of changes, making sure the important news announcements are made on the site, and seeing that the dev team has the information they need and the exposure they need to make the right decisions for the game. However, I have had to choose my priorities carefully, since my time is limited and there is so much to do.

I know many of you are anxiously awaiting the news of who will replace Melantus and who will take over the site, and I must say I'm anxiously awaiting the moment when I can give you that news! Building this team has been my number one priority since I took on the role of Community Manager, and it's a task that is too important to rush. I hope that my next Comments from the Team will be a more thorough introduction of the new community folks, and that in time, you'll get to know them as well as any of us!

Amy "Cynthe" Sage
Community Manager
Ultima Online
ORIGIN Systems

Posted by Nobody at July 10, 2001 4:47 PM

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