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June 15, 2001

OSI: OCR News from Cynthe

The following was posted to the Team Comments page on the Ultima Online Web site:

OCR News from Cynthe
Most of these Comments from the Team lately have started off with an introduction of sorts. Well, I've introduced myself before, so we'll skip that part. This is an introduction to a new beginning, if you will, of the Ultima Online Community Relations Department.

As you may have seen on the UO.com Employment Listings, we're looking to bring on a new Ultima Online Community Coordinator and a new UO.com Online Content Editor/Writer. This is pretty big news, so before anyone jumps to any conclusions, I wanted to lay out a few details of what's happening here in OCR, starting with a timeline of the OCR history since I have been here (I'll keep it brief).

When I came into OCR working on Ultima Ascension in November of 1999, LadyMOI was the OCR manager, Calandryll was the UO Community Coordinator, and Leilo was the UO.com Content Editor/Writer. I learned a lot from LadyMOI about management, and about community. I also shared an office with Calandryll and Leilo, and learned about the value of close communication, and about caring for the needs of the players. Later, when LadyMOI went on to a new role in Ultima Online development, Calandryll stepped up to Community Manager, and Melantus took over his role of Community Coordinator for UO. Leilo continued on in charge of the UO.com website content.

When Calandryll was presented with the opportunity to dip his hand into development and begin creating new global events in UO, he jumped at the chance, and Leilo ascended from her position into the role of Community Manager. I was brought into the UO OCR Department at that time, filling her role as Website Content Editor/Writer, and working closely with Melantus. But as Melantus mentioned in a recent post on our boards, this industry is growing rapidly, and people tend to move quickly when new opportunties arise. So as Leilo and Melantus move on to pursue those other opportunities, I've been given the opportunity to lead the department as Community Manager.

Losing friends is always difficult, and Leilo and Melantus are both extremely close friends of mine. Being talented people, they will no doubt be an asset wherever they go. But looking forward is important, and there is a LOT to look forward to! Stellerex's last Comments from the Team talked a lot about UO's future, and the exciting things planned... so I won't go into that again. But let's look at the OCR department. I've learned from the best, and I have a lot of my own ideas for things I would like to see happen. I want the discussion boards to become a more useful place. I want the players to feel we're listening on the edge of our seats. I want the community to have a voice in the game's design, and make sure the players' desires are heard and considered. I want the UO.com Update Center to show a steady stream of development and progress. I want a lot of things.

And what do I have? What I have now is a new position from which to work, and a completely open department. I have the opportunity to choose the people that will make this happen, and the people who will bring the most excitement and the most passion into the Origin Community Services department. And I'm going to do it soon... time is of the essence with a game as rapidly evolving as Ultima Online. It's not often that someone hands you the power and says, "Here - build the team that can do this."

It's a fresh start, and we're going to make the most of it. :)

Posted by Nobody at June 15, 2001 6:24 PM

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