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June 1, 2001

OSI: Customer Support Advisors

The following was posted to the FYI page on the Ultima Online Web site:

Customer Support Advisors

EA has arranged with a small group of international customer support representatives to aid in handling game-related customer support, as well as other tasks, for EA.com. As of Friday, June 1st, they will be spending some time addressing Ultima Online customer concerns on the Chesapeake and Atlantic shards from 5:00 pm to 1:00 am EDT as advisors, appearing in peach-colored robes. Please keep in mind that Advisors will only address game play issues. This is an experimental program, and we will post updates when and if the program is to be expanded.

Posted by Nobody at June 1, 2001 5:39 PM

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