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December 21, 2000

OSI: Introducing UO Customer eSupport

The following was just posted to FYI on the UO.com website:

Introducing UO Customer eSupport

As part of our ongoing efforts to enhance the customer support provided for Ultima Online, we are pleased to introduce the new UO Customer eSupport System. This searchable knowledge base will allow you to contact us via email, browse frequently asked support questions, find answers to common questions about Ultima Online, and rate the helpfulness of the information you receive.

The UO Customer eSupport System has been integrated into our website via our Contacts page so that we may immediately start providing our customers with enhanced eSupport. The UO Customer eSupport System is currently only available for English language support. We hope you'll take the time to explore and experience this new addition!

Posted by Nobody at December 21, 2000 6:19 PM

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